Estimated reading time: 0 minutes, 13 seconds

New Supply Chain Metrics

Is your supply chain satisfying your customers? How do you know? Steve Banker questions traditional supply chain metrics in a recent article on the Forbes site.
Measuring the 'Net Promoter Score' (NPS) holds some promise for determining customer satisfaction. Read about it HERE.
Read 2411 times
Rate this item
(0 votes)

Visit other PMG Sites:

PMG360 is committed to protecting the privacy of the personal data we collect from our subscribers/agents/customers/exhibitors and sponsors. On May 25th, the European's GDPR policy will be enforced. Nothing is changing about your current settings or how your information is processed, however, we have made a few changes. We have updated our Privacy Policy and Cookie Policy to make it easier for you to understand what information we collect, how and why we collect it.