It’s the start of a new year and once again, I set goals for the year. These are different than “resolutions” as I fully intend on meeting them. Some of these goals are the same from year to year: get in better shape, spend more time with my family, work smarter (not necessarily harder), decrease expenses, increase revenue, be the change I want to see in the world, end world hunger, get a super power... and this year I added a new goal to the list. I will walk 1,000 miles in 2011. Instead of approaching this goal rationally, like I’m prone to do for any project, I wanted to apply the ideas in the book Sway: The Irresistible Pull of Irrational Behavior, by Ori and Rom Brafum. If I behave irrationally naturally, as the authors point out, I may as well behave irrationally in a way that helps achieve my objectives.
"Both sides would get what they wanted; that has always been our mantra." That sounds like a worthy goal in any relationship. How successful in real-world practice, though, is cultivation of the retailer-supplier pairing?