We’ve talked about supply chain control towers over the years but it’s time to migrate from something that’s simply observing and controlling to the notion of a full environment that provides a set of underlying facilities. In other words, an operating system.
It’s customary to think of supply chain professionals as department managers or technologists or even as programmers. But the role of today’s supply chain professional is changing to be a much more complex and responsible position. And it’s because the supply chain is becoming the heart of the business world. No longer is it possible for a company to simply have a great product. And letting the world know about it and be enthusiastic to know more and even motivated to buy just isn’t enough. Products now need to be available through multiple channels and deliverable based on customer preference. The complexity of today’s supply chain means the people responsible for it need to be more.
Business owners have been using analytics to analyze their business data for many years. The real question is, what do we do with that data? Up until recently, there really hasn't been much guidance when it comes to interpreting and utilizing that data to meet your business needs. However, in today's highly competitive supply chain it is more important than ever to know how to utilize those analytics to solve problems in your supply chain. Think about it: If you can't use that analytical data to solve real world problems for your business, what is the point of the analytics in the first place?
The end of the supply chain (retail) is probably the only place that makes any sense for any kind of social media activity. At least that's the common belief. What would a supplier, manufacturer, 3PL, or any other part of the supply chain hope to gain from a Facebook page, a Twitter stream, or even a Google+ account?
I've harped on the use of big data in the supply chain a few times already. In fact, historically one of the issues with the supply chain in general and EDI specifically is the amount of data generated by the plethora of transactions moving between trading partners. And as the demands for visibility increase so does the number and complexity of the documents.