minibotThe US Postal Service is handling more commercial shipments than ever. Traditional carriers like UPS and FedEx are seemingly on every street every day. Getting packaged delivered to the increasing number of customers who make purchases without actually showing up at a store is a world wide phenomenon and one in which cost is an important factor.

dsdDirect Store Delivery (DSD) is not new but the speed of commerce is having an impact on just how DSD is working… or not working. The old normal pace of delivery just doesn’t cut it any more when store shelves are stocked to the ‘just right’ levels and the costs of delivery continue to increase. For DSD to continue to be the best way to get product to retailers, the technology needs to replace clipboards.

Broken-ChainIn reviewing the business elements of a company that interfaces with EDI, I am certain the most difficult to understand is the “Supply Chain”. The most common mistake is thinking that “Supply Chain Management” (SCM) is just another name for “Logistics”.

outsourceIn every EDI application, knowledge of the business needs and functions is of paramount importance. If you don't understand a "purchase order" or a "load tender" or a "health care claim or encounter" you'll never be able to map the ANSI or EDIFACT EDI data format for these transactions. In my experience, logistics is the toughest because of the many, many unrelated (by ownership) parties who need to be in the loop.

service offeringsCustomers turn to logistics services providers (LSPs)/third party logistics (3PLs) companies because they expect them to be able to run their warehousing and transportation operations more efficiently and cheaply than they can run it themselves. These companies need to incorporate new service offerings and respond to new market requirements quickly and easily, while keeping IT costs low.