Mass-CustomizationWhen is a commodity not a commodity? When each individual item is made to order. Not just made for the P.O. but to the specifics of the customer's requests. With traditional supply chain practices it's easy enough to get the order right for the specified number of items in the package. But when that package count is 1, there is literally no margin for error.

minibotThe US Postal Service is handling more commercial shipments than ever. Traditional carriers like UPS and FedEx are seemingly on every street every day. Getting packaged delivered to the increasing number of customers who make purchases without actually showing up at a store is a world wide phenomenon and one in which cost is an important factor.

outsourceIn every EDI application, knowledge of the business needs and functions is of paramount importance. If you don't understand a "purchase order" or a "load tender" or a "health care claim or encounter" you'll never be able to map the ANSI or EDIFACT EDI data format for these transactions. In my experience, logistics is the toughest because of the many, many unrelated (by ownership) parties who need to be in the loop.

dsdDirect Store Delivery (DSD) is not new but the speed of commerce is having an impact on just how DSD is working… or not working. The old normal pace of delivery just doesn’t cut it any more when store shelves are stocked to the ‘just right’ levels and the costs of delivery continue to increase. For DSD to continue to be the best way to get product to retailers, the technology needs to replace clipboards.

Broken-ChainIn reviewing the business elements of a company that interfaces with EDI, I am certain the most difficult to understand is the “Supply Chain”. The most common mistake is thinking that “Supply Chain Management” (SCM) is just another name for “Logistics”.