- 21. Plan for an Unusual 2020 Holiday Season
- (Retail)
- ... and pay for products of their choice. Always track customer experiences and address issues that arise in their shopping. Communication will become more critical The coronavirus pandemic has changed ...
- 22. FarEye Partners with Blue Yonder to Enhance Logistics Execution, Collaboration, and Visibility
- (News)
- FarEye, the leading predictive logistics SaaS platform to help predict, plan, manage and optimize supply chains, has announced a partnership with Blue Yonder, a leading digital fulfilment platform provider. ...
- 23. AI-enabled retail software revenue to rise nearly eightfold by 2025
- (News)
- ... shopping want to harmonize customer experience among the channels. Retailers also would like to reduce the cost and improve the effectiveness of inventory management tasks such as demand forecasting, ...
- 24. How Different Will Retail be as Tech Buying Takes Over?
- (Retail)
- ... compelled them to set up new methods on top of the existing ones to improve customer experience, enhance efficiency and manage inventory. This has significantly pacified the 21st-century customer base ...
- 25. Customer First Supply Chain
- (News)
- Nordstrom is putting its customers first in its supply chain, reports Forbes. The supply chain isn’t typically a strong consideration when building a customer experience strategy. But at Nordstrom, ...
- 26. Shopify for Onlining Your Store
- (Retail)
- ... for a superb customer experience.” The blog went on to state, “we are now taking this one step further — making the fulfillment systems and technology that used to be reserved for the largest companies ...
- 27. Voice Recognition In Warehouses
- (Technology)
- ... day, voice recognition technology can deliver the results quickly. As a result of the competition in the market, companies are looking for ways to improve customer experience by speeding up customer ...
- 28. How Walmart is using Robots
- (Retail)
- ... Being the world’s largest retailer, Walmart is always looking for methods to improve service delivery, enhance customer experience and minimize the cost of production. Discussed below are areas where Walmart ...
- 29. AI Assisted Retail
- (News)
- ... data to study actions and systems so as to make autonomous decisions. In some successful use cases where the use of Artificial Intelligence has been used in retail, it has helped improve customer experience ...
- 30. Customer Experience Drives Supply Chain Innovation
- (News)
- According to Modern Materials Handling, BluJay Solutions and Adelante SCM released a study that finds that compares supply chain management innovation, customer experience, technology adoption, and company ...
- 31. The Importance of Visibility
- (News)
- In a Supply Chain Dive article, Rich Weissman describes why visibility is so important to everyone selling to ecommerce consumers.It not only shapes the customer experience, it directly affects your brand. ...
- 32. Last Mile Delivery Discussion
- (News)
- The battle to determine the winners and losers for control of the 'last mile' continues. A recent Q & A session with an experienced consultant and an industry veteran by the Supply Chain Digest staff uncovers ...
- 33. What's Amazon Up To
- (Management)
- I was considering writing an article about which company will be most disruptive to supply chains over the next few years, when lo and behold what pulls into my driveway but an Amazon-branded panel truck ...
- 34. Are You Missing Out on Same-Day Delivery?
- (News)
- Some companies seem to be racing full-steam ahead on same-day delivery. Others are hanging back. Are you losing out if it's not part of your offering?On the Econsultancy site, Jack Simpson goes through ...
- 35. Utilize Your RFID Data
- (News)
- Visibility may not be the holy grail for the supply chain, but it's close. RFID technology can deliver it to a certain level but can do much more, according to Bill Hardgrave.The real power of RFID can ...
- 36. ERP = CEO?
- (News)
- Some folks think that 'ERP is dead', but Den Howlett on the Diginomica site disagrees. The function of the ERP will change to that of a 'Customer Experience Optimizer' or 'CEO'.Working back from customer ...
- 37. The Interplay Of Dropship And Omni-Channel
- (Logistics)
- ... the retail web sites for other companies to improve customer experience. Borders, Target, Sears Canada and LaCoste are among the multinationals that work with Amazon to ensure smoother deliveries of products ...
- 38. Planning Your Digital Transformation
- (News)
- Ray Wang, on the Enterprise Irregulars site, gathers up the thinking of the folks at Constellation Research that describes tactics on how to prepare your organization for digital transformation.Though ...
- 39. Trends Affecting Retail
- (News)
- On the Retail Customer Experience site, Chris Petersen takes a broader look at several trends we've been following that will greatly affect retail in the near future. As they say, the only constant is change, ...
- 40. Moving to the Digital World - Still / Yet
- (Management)
- ... to be addresses. Specifically - customer experience overhaul is at the very bottom of the list. For supply chain ...
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