A purchasing and supply company is looking for a “Control Tower Manager” in downtown London for £45,000 a year (almost $75,000). (a “global” tower). A transportation company is only paying about $10,000 in Manila (a “regional” tower).
SCM towers are sometimes regional, not centrally located, an example is DHL. Makes sense: at first, air traffic and railroads depended on numerous towers too. Railroads are moving to centralized control towers, for example, Metro North.
But we are heading for GLOBAL SUPPLY CHAIN CONTROL TOWERS.
I searched around for some folks to back me up. Ajesh Kapoor has written about A Broader Approach to Control Towers. I agree with him that the definition has different meanings depending on who you ask. Unfortunately, the vision and strategy are narrow and miss the mark on delivering true end-to-end visibility. Some companies, for example, have regional control towers that translate into outsourced activity to a 3PL or logistics partner.
Essentially, they end up throwing people at problems to get a view of what may be going on. With the complexities of systems, parties and touch points, it is extremely difficult to link things together. It’s hard to figure out what’s happening and why. So now businesses today are migrating away from regional silos of transportation and distribution, to a single end-to-end view of global business. The major driver of this change towards end-to-end visibility is the need to respond faster to supply chain disruptions.
The control tower movement started in two variations. One way focused on 3PLs, relying on them to deliver the visibility and decision making necessary to assure the flow of supply. The other route is a larger vision, where all existing supply chain apps come together beneath a single umbrella to support everything – globally – from forecasting to S&OP, execution and logistics.
It all spells true end-to-end visibility through a supply chain control tower.
OK, now that we find that we are REALLY interested in GLOBAL Control Towers, let's concentrate.
Here is a Chinese company requirements for their “global” control tower. Just one of many that are out there.
Job Requirements