Yes, we wrote an article before on deviating from EDI Standards. Our conclusion was that in-place EDI Standards, coupled with adequate “Trading Partner Conventions” are a very strong and robust set of tools. The Standards are “bigger than a bread box” and hold the possibility of solving any trading partner issues that arise. But this article is DIFFERENT. For simplicity, let's call it more TECHNICAL.
Centralizing corporate IT departments into a centralized help-desk and operations support has been standard-operating-procedure for over the last decade. ITIL best practices and IT Controls and regulations such as SOX (Sarbanes-Oxley) have put this on an aggressive fast track.